SOSAppLock users can request account and associated data deletion using either method below.
Open your profile, choose the account deletion option, and complete the recent sign-in verification. The in-app flow removes the Firebase Authentication identity, your profile, live-location record, fitness activities, challenge participation and selected safety records. It also clears local app data when the deletion completes. Shared chat messages and other shared content may remain available to the other participants in their accounts; deleting your account does not delete their copies. Some records held under other users' accounts or by service providers may require a separate request.
Email info@sosapplock.co.za from the email address associated with your SOSAppLock account. Include your SOSAppLock username or account email and state that you are requesting account and data deletion. Do not send your password, verification codes or other security credentials. We may ask for information needed to verify that you control the account.
Shared chat content, group records and information held by service providers may not be removed by the in-app flow and can require separate review. Some information may be retained where necessary for safety, security, legal compliance or the rights of other users. The Privacy Policy explains current data handling and retention.
SOSAppLock is operated by SOS App Lock, registered in South Africa.